BidBuild resources

Support

Help is built into BidBuild. Watch how-to videos, read step-by-step guides and find answers when something isn’t working as expected.

Where to find help in the app

  1. 01 · Open Support

    In BidBuild’s left-hand menu, look under Company Resources and select Support.

  2. 02 · Find your topic

    Use the search bar to find a support article, or browse topics such as Catalog & Proposals and Integrations.

  3. 03 · Follow the guidance

    Open the relevant guide for instructions, descriptions and videos to help you use the application or troubleshoot an issue.

BidBuild Support screen with Support selected under Company Resources in the left menu, a support article search bar, topic guides, popular articles and an Open a ticket button.
Support is under Company Resources in the left-hand menu.View full size

Learn, solve and keep moving

How-to videos

Watch walkthroughs that show how to use BidBuild’s features and complete everyday tasks.

Application guides

Read descriptions and step-by-step instructions for working with your catalog, proposals, integrations and more.

Troubleshooting

Search for answers to an issue. If you still need a hand, open a ticket inside the app or email our team directly.

Need further assistance?

Email the BidBuild support team directly at help@bidbuild.app. Include what you’re trying to do, what happened and any relevant screenshots so we can help.

Email support